Interviewing Candidates

Pre-employment Inquires

Any inquiry should be avoid which is designed to elicit information concerning race, color, ancestry, age, sex, religion, handicap or arrest/court records, unless based upon bona fide occupational qualifications.

Interviewing Guide -

Includes 60 interview questions and interpretive guides to assist you with ranking the candidate's answers. Guide also includes information on how to conduct panel interviews and what questions are legal to ask in the screening process. MORE DETAILS

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The Interviewing Process

Conducting the interview should seem painless for both the interviewee and interviewer.

· Build rapport – Make the candidate and yourself feel comfortable by asking rapport building questions. Let the candidate know the interview process.

· Ask questions – Keep the interviewing time 60 minutes or less. Allow the candidate to talk. If a candidate goes off track you will need to redirect him/her. Make sure you take notes.

· Closing – Ask if the candidate if he/she has any questions. Let them know when you will be making your decision.

When the candidate is struggling with a question

Maintain your rapport. Allow time for the candidate to think. Remember they are recalling past experiences and most interviewees are not use to these type of questions. Avoid snap judgments. Assist the candidate respond by asking probing questions.

If they are still having trouble you should try to rephrase the question. Make sure your non-verbal gestures are friendly.

Traits vs. Behaviors

A trait is a word used to summarize a person's character. Examples include words like: dependable, team player, trustworthy, unreliable. These words tend to become labels. Candidates want to make a good impression, so it is easy to "fake success".

A behavior is anything a person does that can be measured or observed. By knowing what a person has done in the past can be an indicator of future behaviors. These types of questions make it difficult for a candidate to "fake success". Remember that there is also non-verbal behavior that you should be observing during the interview such as folded arms, fidgeting, sitting on the edge of the chair, smiling, eye contact and lack of expression.